Privacy policy

Who is responsible

Carlytics OÜ, Õnne tn 10, Tartu 50114, Estonia controls the personal information collected on carlytics.com. Contact: info@carlytics.com.

What we collect

VINs you enter. The email address you give at checkout. Payment details, which are collected and processed by Stripe; we receive only the payment status and the last digits of the card. Technical data: IP address, browser, pages visited and approximate location, from server logs and analytics cookies.

We do not collect owner names, addresses or driver's license numbers, and a report does not contain them.

Why we use it

To produce and deliver the report you buy, process payment and refunds, answer support requests, prevent fraud, and understand and improve the site. Analytics and advertising cookies measure which pages and ads bring buyers.

Who we share it with

Service providers that run the site for us: Stripe (payments), Vercel (hosting), PostHog and Google Analytics (analytics), Google Ads (advertising measurement), Microsoft Clarity (site usability). They process data on our instructions. We do not sell personal information for money.

How long we keep it

Purchase records are kept as long as tax and accounting law requires. Other data is kept only as long as we need it for the purposes above.

Your California privacy rights (CCPA / CPRA)

If you live in California you can ask to know what personal information we hold about you, to get a copy, to correct it, and to delete it. We will not treat you differently for asking.

We do not sell personal information. Advertising cookies (Google Ads) may be considered "sharing" for cross-context behavioral advertising under California law. You can opt out by declining non-essential cookies in the cookie banner, or by emailing us with the subject "Do not share my personal information".

To make a request, email info@carlytics.com. We may ask you to confirm the email address used for the purchase. We answer within 45 days.

Other US states

Residents of other states with privacy laws (for example Virginia, Colorado, Connecticut, Texas) can make the same requests the same way.

Children

carlytics.com is not directed to children under 16 and we do not knowingly collect their information.

International transfer

We are based in the European Union. Your information is processed in the EU and the US by the providers above, under appropriate safeguards.